USCIS Introduces New Self-Service Tool for Change of Address

U.S. Citizenship and Immigration Services (USCIS) has taken another leap towards digital transformation by unveiling the Enterprise Change of Address (E-COA) self-service tool. This user-friendly platform promises improved convenience for USCIS customers who have ongoing applications, petitions, or requests and need to keep their address details updated.

What is the E-COA Tool?

E-COA stands out as an intuitive self-service tool designed to enhance the efficiency and speed of the address change process for USCIS customers. Key features and advantages of the E-COA tool include:

1. Unified Update System: Rather than updating the address at multiple platforms, individuals can now change their physical and mailing address in one centralized location.

2. Elimination of Paperwork: The tool’s introduction eliminates the necessity to complete a paper AR-11, Alien’s Change of Address Card.

3. No Need for Personal Visits: Customers won’t need to contact the Contact Center or visit USCIS Field or Asylum Office in person for address changes.

4. Extensive Coverage: While the tool covers almost all form types, certain exceptions are specified at uscis.gov/addresschange.

5. Language & Accessibility: Currently, the E-COA tool is available in English and is accessible through a USCIS online account, regardless of how the pending case was submitted.

Exceptions and Special Cases:

While E-COA is a remarkable advancement, some exceptions exist:

– Individuals under 8 USC 1367 (associated with VAWA benefits, T nonimmigrant status, or U nonimmigrant status and their beneficiaries) cannot utilize E-COA during its initial phase.

– Those with VAWA-, T-, or U-related cases can change their address via specific email instructions or by adhering to the guidance provided on the USCIS website.

– For Afghan national parole requests, address updates outside of Afghanistan follow specific instructions available on the dedicated webpage.

How to Use E-COA:

To benefit from this tool, individuals must have a USCIS online account. The system prompts for the user’s last name, date of birth, and the new addresses. It’s also beneficial to have details of any pending application or petition to ensure accuracy.

Important Note:

Updating your address with the U.S. Postal Service (USPS) is separate from changing it with USCIS. It’s imperative to update both entities. Moreover, address modifications through E-COA don’t impact Freedom of Information Act (FOIA) or Privacy Act (PA) requests. For FOIA or PA request address changes, direct communication via email is necessary.

In conclusion, the E-COA tool stands as a testament to USCIS’s commitment to leveraging technology for enhancing customer experience. As always, staying updated with your records and adhering to guidelines ensures a smoother immigration process.